Welcome to Display Solutions Group in Chandler, AZ

Do Your Customers Love You? Let Them Count the Ways.

They love you, they love you not. It’s Valentine’s Day and last week we demonstrated how you can show your customers some love. Now you should explore ways to gauge customer satisfaction and determine if the work you’re putting into the relationship is yielding results. Here are some ways to get inside your customers’ heads.

Where’s this relationship going?
If you want to know how the relationship is going, just ask. Gauging customer satisfaction is as easy as sending out a survey. Your customer satisfaction survey can ask a range of questions from what your customers think of your customer service, a new product or what additional products or services they’d like to see. Make sure you have an objective of what results you want to collect. You don’t want to make it too long, as your customers are busy.

Once you’ve determined what you’re going to ask, you need to plan a distribution method. You could provide a survey with every transaction, mail a postcard or conduct an online survey. Whatever you do, make sure you’re actually using the results to improve your customer service.

Make your relationship public.
It’s a good chance a majority of your customers are on Facebook or other social media sites. If they are, you should be right there with them. Listening is the foundation to a solid relationship. Set up social media listening tools like Hootsuite to see what people are saying about your company. Don’t be afraid to engage in the conversation and correct any issues publicly to show that you care about your customers. The key is to be transparent and authentic. If you have time, you should listen to what people are saying about your competitors.

Share the love.
If your customers sing praises about your company, share it on your website. If you’ve made a customer happy, they’ll have no problem putting their name online for you. Customer testimonials are a great way to attract new customers. Determine how you will collect your testimonials. Maybe there’s an open-ended question on your survey or you can have an online form. Don’t be afraid to ask, but always make sure you do. Testimonials are a true testament of your love.

Thank you for visiting Display Solutions. We look forward to serving your graphics and signage needs with a comprehensive product line and experienced design staff. Please take a moment to visit our product gallery where you will find examples of our completed projects which include monument signs, exterior fascia signs, both illuminated and non-illuminated, colonnade signs, promotional graphics, window and vehicle graphics as well as digitally printed banners and A Frame signs.

To request a free estimate or get help with a project, visit our Products or Services areas, or check out the gallery of signs and banners we have completed. To download useful software and find helpful information, search Resources & Support. To learn more about us, browse through our Company Information section. We love hearing from our clients, so please share any suggestions or ideas to improve our site by clicking on "contact us" at the top of the page.

An easy-to-use pulldown menu, search engine, and link to our contact form appear on each page. As well, feel free to go to the Search tab at any time if you're having trouble locating a particular item.

Ask a Question. Are you uncertain about whether or not we offer a particular product or service? Do you have a question about something specific to our industry? Or maybe you just can't find what you're looking for on our site? Or you can call us at 480 286 2320.

Enjoy your visit!

Display Solutions Group provides customized brand enhancement through the design and turnkey product management of business identity items such as signs and graphics. Offerings include large format printing for commercial and corporate interiors and illuminated exterior signage. We serve Phoenix Metro and the surrounding cities like Chandler, Tempe, Mesa, Scottsdale & Glendale and we also serve Tucson. For additional information, contact Tim McCloskey at 480 286 2320 or tmccloskey@displaysolutionsgroup.biz